frequently asked questions
1. What types of handmade items do you offer?
We specialize in a variety of handcrafted decorative pieces including wall art, centerpieces, seasonal décor, personalized gifts, and more.
2. Can I request a custom or personalized design?
Absolutely! We love creating custom pieces. Just reach out with your idea, and we’ll work with you to bring it to life.
3. How long does it take to make and deliver an order?
Most orders are crafted and shipped within 5–10 business days, depending on the complexity of the item. You’ll receive an estimated timeline when placing your order.
4. Do you offer home delivery?
Yes! We provide home delivery for all orders. Delivery times may vary based on your location.
5. Is there a delivery fee?
A small delivery fee may apply you'll see this calculated at checkout.
6. What materials do you use in your crafts?
We use high-quality, safe, and sustainable materials including wood, fabric, resin, and paper, depending on the item.
7. Do you take bulk or event orders (like weddings, parties, etc.)?
Yes, we do! We’d be happy to create handcrafted pieces for your event. Contact us in advance to discuss your needs and timeline.
8. How do I place an order?
You can place an order directly through our website or by contacting us via email or social media with your request.
9. Can I see a preview before you finalize the craft?
Yes, for custom pieces, we can send you a design preview or concept for approval before finalizing.
10. What if my item is damaged during delivery?
We take great care in packaging, but if your item arrives damaged, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.
